Privacy Policy

Privacy Policy

Wheely Shoes ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from our website [https://wheelyshoes.com] (the “Site”).

1. Information We Collect

When you visit our Site or purchase from us, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment details.

  • Device Information: IP address, browser type, time zone, cookie data, pages viewed.

  • Order Information: Products purchased, purchase history, order value, shipping method.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you (email, SMS, phone)

  • Personalize your shopping experience

  • Provide customer support

  • Improve and optimize our website

  • Prevent fraudulent activity

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data with trusted third parties only in the following situations:

  • With payment gateways (e.g., Razorpay, PayPal) to process transactions

  • With delivery partners to fulfill your order

  • With Shopify and analytics providers to improve our service

  • With law enforcement or government authorities when legally required

4. Data Security

We use industry-standard security practices to protect your data, including SSL encryption and secure servers. However, no online transmission is ever 100% secure.

5. Your Rights (India)

As an Indian resident, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data (subject to certain legal obligations)

  • Opt out of marketing emails or messages at any time

To exercise your rights, contact us at wheelyshoes@gmail.com.

6. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and gather analytics. You can control or disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children's Privacy

We do not knowingly collect or store data from children under 13. If you believe a child has shared data with us, contact us for immediate removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Please review it periodically.

10. Contact Us

For any questions or requests regarding this Privacy Policy, contact us at:

Wheely Shoes
Adarsh Nagar, Street No. 4,
Modinagar, Uttar Pradesh – 201204, India
📧 wheelyshoes@gmail.com
📞 +91 88264 67879